This award goes beyond product innovation and recognizes our commitment to helping organizations manage increasingly complex AV and UC environments in ways that feel simpler, faster, and more intuitive.
Utelogy’s new user experience is the clearest expression yet of the company’s Service-as-Software philosophy.
For AV and IT leaders managing distributed estates, the practical outcomes are significant: fewer truck rolls, faster mean time to resolution, smoother deployments, and an environment that maintains itself with far less manual overhead. By using Utelogy as their digital workforce, support teams spend less time intervening and more time driving outcomes.
Launching in beta at InfoComm 2026, the new Utelogy UX represents the beginning of a new chapter for the platform, one that will continue to evolve as agentic AI capabilities expand, cloud-native functionality deepens, and workflow orchestration is embedded within every part of the platform.
For AV and IT teams ready to move beyond reactive management, Utelogy’s reimagined user experience is the interface that makes autonomous operations real.
This achievement is the result of close collaboration with customers, partners, and the wider AV community. We built every enhancement to address real-world operational challenges, so organizations can monitor environments, respond proactively, and scale management across distributed estates. The award recognizes not only the technology itself, but the customer-first approach behind it.
Another standout observation was the growing sophistication of end users. Many arrived with clear requirements, informed questions, and a desire to speak directly with manufacturers and technology providers. There’s an increasing expectation for real data, strategic guidance, and platforms that can scale with enterprise needs.
For Utelogy, this creates a significant opportunity to help organizations move faster — connecting operational data with actionable insight and delivering a more proactive approach to AV management.
A huge thank you to our customers, partners, and the entire Utelogy team, whose collaboration, feedback, and ambition continue to drive innovation. Well done to all the other winners!
