Utelogy Promotes Paul Candy to Vice President of Customer Success

Utelogy is pleased to announce the promotion of Paul Candy to Vice President of Customer Success.

In this expanded executive role, Paul will lead Utelogy’s global customer success strategy, with responsibility for customer onboarding, enablement, account management, project and implementation oversight, renewals, and customer advocacy. His leadership will ensure that customers and partners continue to realize measurable value from the Utelogy platform while strengthening long-term relationships across the enterprise lifecycle.

Paul has played a pivotal role in shaping Utelogy’s customer-centric approach, driving improvements in onboarding, implementation governance, renewal management, and cross-functional collaboration. As VP of Customer Success, he will further evolve the operating model to scale alongside Utelogy’s continued global growth.

“Paul’s impact on our customers and our organization has been exceptional,” said Frank Pellkofer, President of Utelogy. “He brings strategic clarity, operational discipline, and a deep commitment to customer outcomes. As we continue to expand globally, Paul’s leadership will ensure our customers achieve long-term value and measurable business results.”

In his new role, Paul will focus on:

• Strengthening executive-level engagement and value realization programs
• Enhancing collaboration across Sales, Product, and Operations
• Building and mentoring a world-class Customer Success organization

As Utelogy continues to support global enterprises in managing complex, connected workplace environments, Customer Success remains central to the company’s long-term strategy.

Please join us in congratulating Paul on this well-deserved promotion.