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USB Device Monitoring With U-Computer

Companies are rapidly moving to Unified Communications (UC) and computer-based collaboration platforms as their technology of choice for meeting rooms, huddle rooms, and other types of workspaces. At the heart of these systems, we find a computer and a growing number of USB peripheral devices that comprise the AV system. The control, automation, management, and tracking of these components is critical to effective deployment and support of these systems.
With the Utelogy platform, and our next generation of U-Computer, deploying and managing these systems is easy.

USB Monitoring with U-Computer

When you deploy U-Computer as part of your UC / computer-based AV system, you can monitor USB peripherals such as cameras, speaker bars, and microphones. Utelogy approaches USB device monitoring the same as any other Utelogy-managed AV devices--such as VTC systems or displays. By simply adding U-Computer and your USB device(s), from Utelogy's extensive driver library, your device(s) now become a managed asset within the U-Manage portal.

USB Devices are Assets - Track all your USB devices, along with the other devices in each the room. Have visibility into the devices, deployed across your entire AV estate.

USB Device Status and Alerts - Continuously monitor the connection status of your USB devices. If a device should go offline, Utelogy will create an alert in the management dashboard and users can configure notifications to be sent to technicians, etc.

USB Device Reporting and Analytics - USB device information can be consumed by the Utelogy analytics engine to create status, equipment, warranty, usage, and trend reports.

About U-Computer

U-Computer is a software application that is installed and runs on a PC which turns it into a controllable and manageable device. With U-Computer and the Utelogy platform, you can monitor the health and status of the vital computer at the core of your UC / computer-based room.

With U-Computer, you can even provide control and automation by launching applications, controlling system volume, and much more. You can find more details about U-Computer here.

Manage Assets in U-Manage

It is possible to manage assets and monitor connected devices through the U-Manage portal.

As a user, you can locate your USB devices in the rooms or asset tabs on U-Manage. It is possible to drill down and see any metrics, documents, and events for all your connected devices as demonstrated in the screenshots below.

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