The Utelogy Platform
Monitoring, Management, Control, Automation, and Analytics Software for Workspace Management
Utelogy provides an enterprise-grade software platform that enables organizations to manage, automate, and optimize the connected workplace. By bringing together AV systems, collaboration platforms, IoT devices, environmental sensors, and workplace infrastructure into a unified operational framework, the Utelogy Platform transforms how organizations monitor and operate their technology environments.
Rather than simply managing devices, Utelogy enables continuous operational intelligence across the workplace. The platform collects telemetry from network-connected systems, generates actionable alerts, orchestrates automated workflows, and delivers deep analytical insights that help organizations improve performance, reliability, and efficiency at scale.
Through automation and self-healing capabilities, Utelogy helps reduce service overhead, prevent downtime, optimize power consumption, and streamline operational workflows across distributed environments.
Built on a hardware- and software-agnostic architecture, the Utelogy Platform integrates seamlessly with technologies that expose open APIs. This allows organizations to unify management of AV devices, collaboration systems, in-room PCs, IoT sensors, video codecs, UC clients, and USB peripherals across their network infrastructure.
Utelogy supports a wide range of environments including boardrooms, conference rooms, collaboration spaces, classrooms, auditoriums, command centers, digital signage networks, retail environments, hospitality venues, and other mission-critical spaces where reliable communication, content delivery, and connected technology are essential.
Designed for modern IT and workplace operations teams, the platform delivers the scalability, performance, and resilience required to manage large, distributed estates while reducing operational complexity and total cost of ownership.
By eliminating the need for proprietary control hardware and enabling software-driven automation, Utelogy allows organizations to deploy and manage collaboration environments faster, more flexibly, and with significantly lower infrastructure overhead.
Most importantly, Utelogy protects existing technology investments. Its open ecosystem allows organizations to evolve their workplace technology strategies over time without being locked into a single vendor or architecture.
Utelogy delivers strategic benefits so you don’t have to abandon your existing technology investment and have flexibility to make choices in the future.
- Single platform for control, automation, monitoring and management
- Hardware agnostic with the ability to integrate new devices and new protocols
- Simple configuration as opposed to complex programming
- Real-time alerts and notifications for rooms and devices
- Actionable insights
- Ability to automate preventive maintenance
- Hardware and asset management
- REST API to integrate to other enterprise systems
- Data Connectors for BI tools
- Currently supporting over 3,000 devices and counting
U-Manage Cloud Platform
The Utelogy platform delivers a dashboard and reporting environment in the cloud where users can gather and consolidate data from workspaces across the enterprise to gain actionable intelligence. With U-Manage you and your IT support staff will be able to:
- Move from a reactive to proactive support model with instant and customizable alerts and notifications
- Build and customize dashboards and reports to visualize data in the way that works best for your team
- Build and schedule room readiness testing with Utelogy’s drag-and-drop code-free solution, U-Automate (learn more here)
- Remotely manage your entire AV/UC estate
Learn More: HERE
U-Enterprise On-Network
U-Enterprise software is the on-network software comprised of a suite of tools and services that facilitate remote configuration, assessment and trouble-shooting, allowing technicians to support more rooms with greater efficiency.
U-Server
U-Server acts as the control processor between the Utelogy platform and your facility. U-Server allows you to:
- Centralize your entire AV eco-system.
- Use your own network to deliver AV services.
- Power hundreds of rooms or just one.
Learn More: HERE
U-Console + Tech Tool
U-Console’s configuration tool enables configuration of rooms, including all capabilities, devices, automation and the U-Control user interface with no programming required.
- Set up rooms and devices in minutes, no programming required
- Rooms and devices can be modified quickly and cheaply, allowing the room’s capabilities to expand as business needs and technologies advance.
- Using Utelogy’s TechTool within U-Console, AV support staff can remotely monitor, troubleshoot, and fix communication issues with all configured devices and features in real time.
Learn More: HERE
U-Computer
U-Computer Service
A Windows service that runs even when a user is logged out of the machine. Ideal for monitoring meeting room devices such as Microsoft Teams Rooms, Zoom Rooms and PC’s that are used by multiple users (such as lecture theaters and non-VC meeting room PC’s).
U-Computer App
A Windows application that enables more granular control over your PC. Supporting the ability launch/close applications and execute Powershell scripts hosted on the local machine.
Learn More: HERE
