U-Help, delivered through the U-Control user interface, provides one-touch access to Help Desk personnel via voice, video and chat. U-Help enables integrated remote support to users so a technician doesn’t need to visit the room to provide effective support to get AV technology back up quickly. U-Help is designed to provide global, round-the-clock support from Help Desk staff that are technology experts who can trouble-shoot any problem. U-Help’s ticketing and analytics can be integrated into virtually any ticketing or CRM system.
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