AV Device Monitoring and Management Platform
Unified Remote AV Device Monitoring for Total Visibility and Zero Downtime
Modern workplaces depend on an ever-growing mix of AV devices, UC platforms, digital displays, and room systems. When just one fails, meetings stall, support tickets rise, and productivity drops.
Utelogy gives IT and AV teams a single cloud-based platform to monitor, manage, and support every device across every location. With real-time insights, proactive alerts, and remote troubleshooting, you stay ahead of issues and keep your organisation running smoothly.
Book a Demo
The Stats
Here’s What You Can Achieve with Utelogy
Instant Visibility Across Every Room, Device & Network
Utelogy AV monitoring software continuously tracks, analyses, and reports on your entire AV/UC estate in real time.
Teams can see:
- Live device health and uptime
- Usage data and performance metrics
- Video conferencing device monitoring (Teams, Zoom, Webex, etc.)
- Firmware versions and configuration mismatches
- Emerging failure points before they spread
A single unified view means nothing slips through the cracks.
Proactive Monitoring That Prevents Failures
A strong AV monitoring strategy detects failures before users experience them.
Utelogy automatically flags:
- Overheating components
- Power and connectivity issues
- Network instability
- Configuration drift
- Hardware degradation
- System failures
- Firmware vulnerabilities
Automated alerts are sent to the right teams via email or integrated with your ITSM tools.
Result: Less disruption. Fewer tickets. Faster resolution.
Remote Diagnostics & Instant Remediation
Most issues don’t need a site visit.
With Utelogy, teams can:
- Run automated workflows and trigger self-healing events
- Reboot or reconfigure devices
- Run remote power management
- Push updates and patches
- Check detailed logs
- Validate room readiness
- Run remote system tests
Support becomes quicker, easier, and far more efficient.
Cloud-Based Monitoring Built for Scale
Designed for global estates, the Utelogy cloud platform monitors thousands of devices without heavy infrastructure.
Benefits include:
- One dashboard for multiple locations
- Works with existing AV/UC infrastructure
- Scales effortlessly as new rooms or buildings are added
- Secure, encrypted access
- Role-based access for granular control
- Real-time insights from any device
No rip-and-replace. No system rebuilds.
Built-In Security, Compliance & Governance
AV is now part of your network perimeter. Utelogy strengthens governance with:
- Encrypted cloud connectivity
- Role-based permissions
- Centralised audit logs
- Automated firmware/version tracking
- Consistent security standards across all rooms
- Protected configurations to prevent unauthorised changes
- SOC2 and GDPR compliance
Ideal for IT, InfoSec, compliance teams, and regulated environments.
Analytics for Data-Driven Decisions
Utelogy helps organisations optimise performance, spend, and future planning.
Analytics include:
- Device usage and utilization
- Failure trends and historical performance
- Lifecycle insights
- Advanced AV reporting
- Room utilization and capacity planning
- Energy optimization data
Make smarter decisions backed by actual data.
Standardization & Operational Efficiency at Scale
Utelogy helps teams bring consistency across the entire connected estate.
Benefits include:
- Standardized room experiences
- Predictable support costs
- Fewer manual checks
- Improved help desk workflows
- Lower operational overhead
- Fewer site visits
Reliable rooms = confident users = fewer disruptions.
Monitoring Dashboard Features
Everything You Need in One Real-Time Dashboard
Real-Time Device Health & Status
Live visibility into every device across your estate.
Room & Estate Overview Maps
Visual “pins on a map” show where devices are and which need attention.
Automated Alerts & Notifications
Instant alerts for failure points, outages, or system changes.
Remote Device Control & Automated Self-Healing
Reboot, reset, power-cycle, and configure devices remotely.
Usage Analytics & Long-Term Insights
Data-driven planning for budgeting and lifecycle management.
Firmware & Version Management
Spot outdated or insecure software instantly.
Integrations With Existing Systems
Vendor-neutral monitoring across all AV/UC devices and IoT endpoints.