A Complete Platform to Monitor, Manage, and Optimise Your Entire AV/UC Estate
Unified Device Monitoring
Instant visibility across every device, room, and network.
What it includes:
- Live device health, uptime, and status
- Monitoring across VLANs, subnets, and distributed networks
- Detection of failure points and system changes
- Vendor-neutral visibility for mixed hardware environments
- A single unified dashboard for your entire estate
This provides a real-time view of everything happening across your AV ecosystem, helping teams identify issues early and keep users productive.
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Remote Device Management
Fix problems quickly, without going on-site.
What it includes:
- Remote reboot, reset, troubleshooting and configuration
- Power cycling and remote power management
- Remote access to logs and diagnostics
- Push firmware updates and system changes
- Fast, centralised control for multi-site environments
Ideal for organisations trying to reduce travel costs, manual checks, and time spent resolving routine issues.
Monitoring and Management
Video Conferencing Monitoring
Reliability for Teams, Zoom, Webex, SIP, and hybrid meeting environments.
What it includes:
- Monitoring of codecs, video bars, and UC endpoints
- Call metrics and utilization insights
- Room readiness checks before scheduled calls
- Alerts for VC-specific issues
- Better visibility into call reliability and device performance
This prevents VC failures from derailing important meetings.
Workflows, Automation & Control
Create consistency, reduce manual effort, and automate routine work.
What it includes:
- Automated workflows and scheduled tasks
- Trigger-based actions
- Control for remote room and device control
- Power and switching automation
- Consistent experiences across rooms
This removes repetitive tasks and improves operational efficiency.
Analytics & Reporting
Clear insights to guide planning, budgeting, and optimisation.
What it includes:
- Usage and utilisation analytics
- Device performance trends
- Long-term lifecycle insights
- Historical alert SLA reporting
- Occupancy insight trends
- Exportable dashboards for leadership teams
This empowers organisations to make informed, data-driven decisions about their AV strategy.
Analytics & Reporting
Automated Room Readiness
Ensure rooms are meeting-ready before anyone walks in.
What it includes:
- Automated A/V checks at scheduled intervals
- Audio, video, and connectivity testing
- Alerts if a room isn’t ready
- Less manual checking for IT/AV teams
- Better hybrid meeting reliability across all spaces
Perfect for organisations with high meeting room utilisation.
Asset & Inventory Management
One place to track every device you own.
What it includes:
- Full hardware inventory
- Lifecycle and warranty tracking
- Estate-wide status and metadata
- Replacement and refresh planning
Helpful for organisations managing large, multi-site estates.
Integrations & Ecosystem Compatibility
Works with your existing AV, UC, IoT, and IT systems.
What it includes:
- Integrations with ITSM tools
- API connectivity
- UC integrations (Teams, Zoom, Webex, SIP)
- IoT and sensor support
- Vendor-agnostic device compatibility
No vendor lock-in. No forced hardware changes.
Remote Support & Incident Tools
Faster fixes, fewer tickets, and happier users.
What it includes:
- Real-time alerts for outages and failures
- In-depth diagnostic logs
- Remote remediation and resets
- Reduced on-site visits
- Support workflows that integrate with IT systems
This helps teams stay proactive and minimise technical disruption.
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Security, Compliance & Governance
Control, consistency, and confidence across your AV estate.
What it includes:
- Role-based access with granular permissions
- Audit logs and event histories
- Encrypted cloud connectivity
- Firmware/version tracking
- Protected room configurations
Designed for IT, InfoSec, and compliance teams that need AV to meet the same standards as the rest of the network.
Explore the Full Utelogy Platform
Utelogy brings clarity, control, and consistency to every part of your AV/UC environment – all from a single cloud-based platform.