Indianapolis, IN USA, 21 March, 2023 – American Sound Inc., a leading audio-visual design, integration, and managed services provider, has announced its partnership with Utelogy Corporation, the visionary provider of management, monitoring, and analytics software for the connected workspace. With current offices in Indiana, Ohio and Kentucky, American Sound is built on providing quality services with an unwavering commitment to customer excellence.
Dating back to the 1940’s, American Sound and Electronics was founded by a World War 2 Veteran who worked with farmers to increase their ability to communicate with the use of radios. As time went on, technology continued to evolve, but one thing remains consistent – communication is power – and having a partner who is focused on supporting that is essential. Today, technology that enables collaboration and communication is critical to every single meeting. The impact of that technology not working consistently is costing companies time and money. American Sound recognized the need for a more rapid and proactive support offering and built their Remote Operations Center or The ROC.
“Because we are committed to providing the best support and maximizing our customers technology investments, we evaluated every solution available to enhance The ROC. Utelogy consistently stood out above the others due to the feature rich UI, agnostic monitoring capabilities and innovative roadmap. We are honored to align The ROC with Utelogy and pave the way for what a customer centric technology partner can be.” Bradley Moore, Director of Programs and Services at American Sound, Inc.
Utelogy’s software-driven platform delivers the most comprehensive range of analytics by managing all aspects of an organization’s AV and Unified Communications estate. By leveraging the power of the Utelogy platform as part of American Sound’s Managed Service Offering, customers will receive an enhanced experience through preventative maintenance and proactive monitoring.
By maximizing AV technology uptime, reducing time to meeting start, and streamlining energy efficiencies, the Utelogy platform significantly enhances ROI on an enterprise’s technology investment. Utelogy also improves the overall efficiency and productivity of the IT support staff. Moreover, the software provides valuable usage data, both for devices and rooms, and makes all information available via a single, integrated dashboard.
“We are pleased to be partnered with American Sound. This partnership extends the capabilities of the Utelogy Platform to a broader audience of professionals working in diverse AV / UC environments,” said Frank Pellkofer, President, and Co-Founder at Utelogy. “Together we will deliver a quality experience focused on deeper analytics, proactive support and monitoring, narrow fault isolation and reduce the total cost of ownership for the AV estate.”