U-Manage

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Centralized and Scalable AV Management

U-Manage is the management portal that provides enterprise-wide visibility to rooms, equipment, issues, performance, and usage. Because it can control any device, U-Manage helps you to centrally manage your entire AV infrastructure for better efficiency, cost savings and improved up-time. It tracks all connected devices and delivers insights on those devices and the system as a whole so you can make more informed support and investment decisions to optimize the performance of your rooms and equipment.

As a core part of Utelogy’s centralized approach to deploying and managing AV systems, the cost-saving benefits delivered by U-Manage include:

  • Remote management of multiple rooms for easy configuration, upgrade and management.
  • Fewer time-consuming visits to rooms because support personnel are able to manage rooms remotely and in parallel.
  • Less down time due to quick resolution and prevention of outage-causing issues.
  • Ability to easily add, upgrade or replace components in a room without replacing the entire room setup.

 

The asset management tools in U-Manage allow tracking of individual devices, including serial number, model, asset tag number, location, install date, service records and warranty information for a full, accurate and current inventory of all of your AV assets.

Analytics delivered through U-Manage provide historical insights on performance and usage of rooms, devices and applications. Metrics are delivered against KPIs like Return on Investment, Total Cost of Ownership and more to optimize your AV investment.

Operational dashboards deliver real-time insights into the operational health of rooms and assets with alerts and usage metrics that enable technicians to take action to keep systems up and running, preventing outages before they happen. Usage reporting also helps drive deployment decisions by identifying under-utilized assets that can be re-deployed to places of need at little to no additional cost.

A third party administration tool within U-Manage gives integrators the ability to manage their clients’ systems on their behalf as a value-added service. The tool can be white labeled to the integrator’s brand.

The API within U-Manage enables easy integration of Utelogy into other systems.

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